Get started: the checklist and your first 10 days
There is a lot here, and nobody finds it all by accident. For your first month a checklist sits on your dashboard ticking off what you have tried, and Liam emails you one thing at a time.
The commonest thing new members tell us is that they did not know half of it existed. So rather than leave you to find everything, we now point at it: a Get started checklist on your dashboard, and a short series of emails over your first ten days.
Both stop on their own. Neither needs setting up.
The checklist
It sits at the top of your dashboard, above the tabs, with a count and a progress bar. On the racecard there is a small Get started chip in the toolbar carrying the same count, so you can see where you are without going back.
Each row is one thing worth trying, with a line underneath saying why, and a Go link that takes you straight there. Some links open the page in the app, others open a walkthrough here in the help centre.
It ticks itself. Nothing to mark off: the list watches for the thing actually happening. Between them the steps cover viewing a racecard, entering the NAP Competition, saving a NagMe, making selections, opening the Tracker, reading an analysis piece, taking a download, changing your columns, building a card with Build Your Own Card and running something in ProStats.
It only shows you what your plan can do, so a free account is not being nagged towards Professional tools it cannot open.
Who sees it. Anyone who joined, or started paying, in the last 30 days. After that it goes by itself.
Getting rid of it. There is a Hide on the card. Press it and it goes for good, on every device. You lose nothing by hiding it: everything on the list is still there to find.
The first 10 days emails
Alongside the checklist, Liam sends a short run of emails, one a day at most, each covering a single thing: entering the NAP, saving a NagMe, taking the sheet, making selections, setting the racecard up the way you like it. On a free account the last two are the analysis and the Tracker instead.
Three things make them less annoying than they sound:
- A step you have already done is skipped. The emails read the same checklist, so you are never told to do something you did last Tuesday.
- Never more than one a day, and none on a day you are already getting a trial email.
- On day 10 you get a summary: where you got to, an invitation to reply and tell us what is missing, and a pointer to Suggest an idea.
They come from Liam's address and replies go straight back to him, so if something is not working or you cannot see the point of a feature, replying is the fastest way to say so. A fair few features on this site started as a reply to one of these.
Stopping them. They follow your email preferences like everything else, so opting out of marketing email stops them. The checklist on the dashboard is separate and stays until you hide it.
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