Terms and Conditions

RATINGTHERACES

These Terms and Conditions (“Terms”) are between you (the “User”, “you” or “your”) and ALRCD Services LTD (“ALRCD Services LTD”, “we”, “us” or “our”), which operates and owns this website (the “Website”) and the services available through it (the “Services”).

ALRCD Services LTD is a company registered in England and Wales under company number 07635912, with its registered address at 15 Richmond Drive, Herne Bay, Kent, CT6 6RT, United Kingdom.

Please read these Terms carefully before using the Website. By accessing or using any part of the Website or Services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or Services.

We may update these Terms from time to time by posting the revised version on this Website, with an updated date. Where a change is significant we will take reasonable steps to bring it to your attention. Your continued use of the Website after a change takes effect means you accept the revised Terms.

WHAT WE PROVIDE

RatingTheRaces is an information and ratings service for UK and Ireland horse racing, offered on Free, Premium and Professional memberships. We provide data, ratings and tools to help inform your own decisions. We do not accept bets, hold customer funds or provide any gambling facility, and nothing on the Website is a guarantee of any outcome or winnings. The Services are provided on an “as is” and “as available” basis.

ELIGIBILITY AND YOUR ACCOUNT

You must be at least 18 years old and able to enter into a binding contract to use the Website. You are responsible for keeping your login details secure and for all activity under your account. Tell us promptly if you think your account has been used without your permission. You may not use the Website for any unlawful purpose, or on behalf of an organisation unless you are authorised to bind it to these Terms.

RESPONSIBLE GAMBLING

Our ratings are for information only and are not betting or financial advice. Betting involves risk and should only be done with money you can afford to lose. If gambling is causing you or someone else harm, free confidential help is available from BeGambleAware (begambleaware.org).

SUBSCRIPTIONS, BILLING AND RENEWALS

Premium and Professional memberships are paid subscriptions taken through our payment providers, PayPal and Stripe. Subscriptions renew automatically at the end of each billing period so your access does not lapse, using the payment method on file, until you cancel.

You can cancel at any time from your account, or by contacting us at admin@ratingtheraces.com, and we will cancel it for you. When you cancel you keep access until the end of the period you have already paid for. Prices may change from time to time; we will tell you before a change affects a renewal.

CANCELLATION AND REFUNDS

You have a 14-day cooling-off period from the date of payment, during which you can request a full refund. This right ends early once you access the paid content the subscription provides — in particular, once you download a previous day’s ratings data, or use the ratings across a major racing festival you subscribed for (such as the Cheltenham Festival, the Grand National meeting or Royal Ascot). Simply logging in or viewing the free first race of the day does not end the period.

After the 14 days, or once you have accessed the paid content, you are generally no longer eligible for a refund, but you can cancel at any time to stop future charges. For renewals you did not intend, contact us as soon as you notice and we will consider a refund at our discretion, based on how far into the period you are: caught within a few days and unused, a refund is likely; well into the term, a full refund will not apply and we may offer a partial amount for the unused time. A duplicate charge is always put right. Full details are in our Refund Policy. Nothing in this section affects your statutory rights.

ACCURACY OF INFORMATION

We take care to produce our ratings and information from sources we believe to be reliable, and we aim to provide “live” information as accurately and quickly as we can. However, we do not warrant that any information is complete, accurate, current or free from delay, and we are not responsible for how you interpret or use it. Historical data is provided for reference and may not be current or accurate. None of the information is legal, financial or investment advice, and you use it at your own risk.

ACCEPTABLE USE

When using the Website or Services you agree not to:

• use them for any unlawful purpose or in breach of any applicable law;
• infringe our intellectual property or that of any third party;
• copy, resell, redistribute or commercially exploit our ratings or content except under a valid Tipster licence (see below);
• interfere with the security or operation of the Website, including by introducing malicious code, or by reverse-engineering or attempting to access its source code;
• scrape, crawl or harvest data or personal information from the Website without our permission;
• impersonate any person, provide false or misleading information, or access another user’s account without permission;
• post or transmit content that is unlawful, defamatory, obscene, harassing or otherwise objectionable.

We may suspend or terminate your access to the Website or Services if you breach these Terms.

COMMERCIAL USE AND TIPSTER LICENCE

Our WebRatings are licensed for your personal use. If you wish to use them commercially — for example as a tipster — you need a Tipster monthly licence, which also gives access to WebRatings and ProStats. If your account is flagged as using the WebRatings commercially it may be suspended until you take out this licence. If you have questions or would like to discuss an alternative arrangement, email us at admin@ratingtheraces.com.

INTELLECTUAL PROPERTY

All materials on this Website, including the ratings, data and spreadsheets, are owned by ALRCD Services LTD and protected by law. You may not reproduce, republish, distribute, transmit or otherwise exploit them without our express written permission. If you believe any content infringes your rights, contact us at admin@ratingtheraces.com.

THIRD-PARTY LINKS AND TOOLS

The Website may contain links to, or make available, third-party websites, content and tools that we do not control. We provide these for convenience and without warranty, and we are not responsible for them. Please review the relevant third party’s own terms and policies before relying on them.

USER COMMUNICATIONS

Any feedback, questions or suggestions you send us will be treated as non-confidential, and we may use them without obligation to you. You are responsible for what you send, and you agree not to send anything unlawful, misleading or infringing.

DISCLAIMER AND LIABILITY

We do not guarantee that the Website or Services will be uninterrupted, timely, secure or error-free, or that any results obtained from them will be accurate or reliable. To the fullest extent permitted by law, we are not liable for any indirect or consequential loss, or for loss of profits, revenue, savings or data, arising from your use of, or inability to use, the Website or Services.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under applicable law, and your statutory rights as a consumer are not affected.

INDEMNIFICATION

You agree to indemnify and hold harmless ALRCD Services LTD and its officers, employees and agents from any claims, losses and reasonable costs arising out of your use of the Website, your breach of these Terms, or your infringement of any third-party right.

TERMINATION

These Terms apply while you use the Website. You may stop using the Website at any time. We may suspend or terminate your access if you breach these Terms or where we reasonably believe you have.

GENERAL

If any part of these Terms is found to be unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it. These Terms, together with our Privacy Policy, form the entire agreement between us about your use of the Website.

GOVERNING LAW

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute, though if you live elsewhere in the UK you may bring proceedings in your own jurisdiction.

MONEYBACK GUARANTEE

Only ONE HORSE to be Top Rated per race. The ratings provider must rate all mainstream races in the UK and Ireland, and must publish its rating at least 12 hours before the scheduled off time of the race.

OTHER

∞ Unlimited access goes back as far as the public WebRatings do, currently 2+ years. Historic data is accurate to the best of our knowledge, but could in some cases be incorrect or inaccurate due to circumstances such as long-running investigations.

‡ Monthly-equivalent prices are calculated based on the average monthly cost over a 12-month period.

ATTRIBUTIONS

Some icons used across our services include artwork by Delapouite from game-icons.net, used under the CC BY 3.0 licence.

CONTACT

If you have any questions about these Terms, contact us at admin@ratingtheraces.com, through our contact page, or by post at ALRCD Services LTD, 15 Richmond Drive, Herne Bay, Kent, CT6 6RT, United Kingdom.