How do I change my email address?
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Tip: double-click or double-tap any word to read from thereYour email address is where your receipts, NagMe alerts and account emails all go, and you can sign in with it too. Contact us to change it, then check the essentials below.
Your email address does two jobs on RatingTheRaces: it's one of the ways you log in, and it's where everything we send you lands, receipts, NagMe runner alerts, NAP Competition updates and account notices. If you've switched to a new inbox, it's worth updating so nothing goes astray.
Change your email
Contact us from the email address currently on your account (or with your username) and tell us the new address, we'll switch it over for you, it only takes a moment. Once it's done, use the new address (or your username) next time you sign in.
After you've changed it
- Whitelist our sending address at the new inbox so alerts aren't filtered. This is the single most common reason emails stop arriving, see I'm not receiving my NagMe emails.
- Check your other preferences are still how you want them on your email and notification settings.
Can't get into your account to change the address? Reset your password first (see I forgot my password / I can't log in), or contact us from the old address and we'll help.
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